chapter one (outline) · What is action research? · What do y ou already know about doing action research ? · What steps are involved in doing action research? AR is part of a broad movement that has been going on in education generally for some time. It is related to the ideas of ‘reflective practice’ and ‘the teacher as researcher’. The central idea of the action part of AR is to intervene in a deliberate way in the problematic situation Classroom voices Isabella Bruschi is a teacher of English language and literature in an upper secondary school in Turin, Italy .Isabella feels uncomfortable when she tries to assess students’ oral English. Isabella askes her self some questions .. · What makes me fe...